The site www.hendoncarstereo.co.uk promises that “if you can find the same car stereo cheaper at any Internet-based shop that they will either match the price or beat it by £5, and YES IT WINS THE PRICE WAR “

The Independent on Sunday, 23th September 2001
"The site was absolutely superb, easy to use, and gave me the information I wanted, which is why I travelled 140 miles to get to your store "
Trevor Bishop, Gillingham, Kent
“I will certainly recommend you to any friends purchasing car audio equipment.”
Mark Ramage, Lanarkshire
“A short note to say that I am extremely happy with the service I have
received from both Hendon and yourself. It is sad, but fast and efficient
service is not very common these days..! I would not hesitate to order from
you again, and would happily recommend your company to anyone else.

Thank you again for your prompt attention to my order.”

Nick Thodey, Dublin
“Just wanted to say how impressed I am with your service. You were recommended to me by a friend and now I can see why. I placed my order late on Sunday 21st October and by 12 noon on Tuesday 23rd Securicor had delivered it. This is an excellent example of customer service on the Internet. May I wish you continued success - I will have no hesitation in passing your details on to anyone interested in buying car stereo.”
Debbie Price, Milton Keynes
“I love the intro to your page - its really eye catching and I will definitely
be recommending this site to all my friends!”
Rachna Patel.
“I have received my cd auto changer from you yesterday I am very pleased with it.”
Robert James
“ I've not found anywhere cheaper then yourself on the web by the way.”
Gary Wilson-Garner
“First of all I would like to congratulate you on having such a cool web site - nice one!”
Jon King
Top class service. You cannot be beaten on price.
S Jassal, Middelsex
Just a very brief note to say how pleased I am with the service and SPEED at which you deliver. I received my Kenwood package today after only ordering it on wed afternoon.

All mail order services should be run like your one.

Many many thanks for an excellent service and anyone i hear of looking for a sterio will be pointed in your direction.

Greg Noon, Hampshire
Just to confirm that I received this unit the day after ordering it and have now had it successfully fitted. Thank you for the excellent turnaround of the order and price of the unit.
Andrew Knott, Dorking, Surrey
Thanks for your E-mail. I got the initial order confirmation, and have since got the CD changer which is Fab! Excellent service - thanks!
Roger Blake, East Lothian
“I am currently looking to purchase a new head unit and speakers for my car and was most impressed by your site and products and especially as you say that you will beat any price by £5.”
Huw Knott
This morning I phoned your shop to ask advice about repairing a Kenwood CD multi-player and ordering a replacement. I have used your web site to buy car audio equipment before and already recommend it to all my friends. However, I was so impressed with the staff at the shop that I was actually moved to write and let you know. I have contacted several car audio shops about repairing my multi-player recently but none matched the level of service I received from Hendon Car Stereo. I do not know the name of the man I spoke to on the phone but I wanted to let you know how impressed I was with the advice he gave me, his knowledge and most importantly his politeness and friendly telephone manner. While other shops only quoted me a repair cost, your salesman took the time to listen to my problem and to discuss whether this would be the most cost effective option for me to take.

Please pass on my comments to the salesman and thank him for restoring my faith in customer service!!
Excellent Customer Service- Cathy Pink

 

 
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